🚚 Shipping & Delivery
Processing Time:
We ship your order within 1–2 business days (up to 3–5 days during peak seasons like holidays or sales).
Estimated Delivery Times:
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USA: 5–9 business days
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UK / EU: 7–10 business days
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Australia / New Zealand: 5–9 business days
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Rest of World: 10–20 business days
📦 Tracking:
You’ll receive a tracking number via email as soon as your order ships—so you can follow your glowing katana every step of the way!
🛡️ Shipping Protection (Highly Recommended):
Available at checkout! Since your LED sword contains delicate electronics and decorative parts, we strongly suggest adding shipping protection for full coverage against loss, damage, or delays.
🛠️ Something Wrong? We’ve Got You Covered!
No need to return anything. Just send us a quick photo:
- Missing parts?
- Wrong item sent?
- LED not working or blade damaged in transit?
We’ll replace it free of charge—no return shipping required.
🔄 Changed Your Mind?
Unopened and unused items may be returned within 30 days for a full refund.
(Note: Due to hygiene and electronic components, opened or used LED katanas cannot be accepted for return unless defective.)
❌ Need to Cancel?
Free cancellation within 24 hours of purchase. After that, we may charge 5% of canceling fee
🌍 International Orders
Import fees, VAT, customs duties, or taxes are not included and are the responsibility of the buyer. Check your local regulations before ordering.
💬 Questions?
We’re here to help!
Email us anytime: Lumesword@outlook.com